Terms of Use
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Last updated 1/18/22
Terms of use
These terms of use state how you may use our programs, products and services and program materials, and their content. Please read these terms of use carefully. We reserve the right to change these terms of use from time to time. If we make changes to these terms of use, we will provide notice of such changes, such as by sending you an email notification, providing notice through the services, or updating the “last updated” date at the top of these terms of use. By using any of our programs, products and services you are agreeing to the terms of use as they appear and are legally bound by them, whether or not you have read them. If at any time you do not agree with these terms of use, please do not use our programs, products and services.
These terms of use require the use of arbitration on an individual basis to resolve disputes, rather than jury trials, and limit the remedies available to you in the event of a dispute. You fully understand and agree that by enrolling in, purchasing and/or using any of our programs, products, services and program materials that you are waiving certain legal rights and you are voluntarily agreeing to do so.
Refund Policy
Upon approval of your application, you are responsible for paying in full, unless you have been given the option of a payment plan. There are absolutely no refunds once payment is processed.
If you invest using a payment plan option you are responsible for completing your payments in a timely fashion. If your credit card lapses, we will reach out to you and give you a 7-day grace period to send us your new information. If you do not get your information up-to-date during that grace period, program access will be suspended and you will not be allowed to join any future programs.
Your satisfaction with your program, product, or service is important to us. Yet, because of the extensive time, effort, preparation, and care that goes into creating and/or providing our programs, products, services, and program materials, we have a no refund policy. Unless otherwise provided by law, you acknowledge that we do not offer refunds for any portion of your payment for any of our programs, products, or services, and no refunds will be provided to you at any time. By using and/or purchasing any of our programs, products, services, or program materials, you understand that all sales are final and no refunds will be provided.
Cancellations
Unless otherwise provided by law, all sales are final and we do not offer any refunds or cancellations. If you select an installment payment plan, you will be obligated to complete all installment payments.
A great deal of energy, time, thought and heart goes into preparing for and being present on our calls together. If you’re late for your appointment, you lose that time. If you don’t show, you’ll still be charged in full. In turn, we promise to honor our appointments and be on time as well.
Disclaimer
We cannot guarantee results in a coaching or consulting relationship because results depend on your openness to being coached and your willingness to do the work. This applies to individual and group coaching as well.
I agree to serve as your coach - to partner with you to identify and achieve your personal and/or professional goals. As your coach, I cannot guarantee results. You will create powerful results by having the courage and determination to move forward by putting lessons and coaching into action. Havilland Creative Group, LLC makes no guarantee of business growth or additional income earned as a result of the coaching program.
Coaching, which is not advice, therapy, or counseling, may address specific personal projects, business successes, or general conditions in the Clients life or profession. Coaching is an alliance between the Coach and the Client in a thought-provoking and creative process that inspires the Client to maximize personal and professional potential. The Client understands that coaching is not to be used as a substitute for professional advice by legal, medical, financial, business, spiritual, or other qualified professionals. The Client is responsible for creating and implementing his/her own physical, mental and emotional, decisions, choices, actions, and results. As such, the Client agrees that the Coach is not and will not be liable for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. I cannot guarantee that you'll see XYZ results in a specific timeframe. Any coaching program provided is not one size fits all. Every student brings a different level of skill, work habits, and experience with them. Everyone is starting from a different mindset and place. If you want to see a change in your experience, you must be willing to do the work and take the coaching information seriously. I believe if you are intentional and apply the coaching strategies given, you will see results.
There can be no assurance as to any particular financial outcome based on the use of our Website. You agree that I am not responsible for your earnings, the success or failure of your personal or business decisions, the increase or decrease of your finances or income level, or any other result of any kind that you may have as a result of the information presented to you through our website. You are solely responsible for your results. The testimonials used are of actual clients and results they personally achieved, or they are comments from individuals who can speak to my character and/or the quality of my work. They are not intended to represent or guarantee that current or future clients will achieve the same or similar results; rather, these testimonials represent what is possible for illustrative purposes only. By using this website, you agree to absolve me of any liability or loss that you or any other person may incur from the use of the information, products, or materials that you request or receive through or on my website. You agree that I will not be liable to you, or to any other individual, company, or entity, for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages, for use of or reliance on my website. You agree that I do not assume liability for accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease or condition or issue, or any other type of loss or damage due to any act or default by me or anyone acting as our agent, consultant, affiliate, joint venture partner, employee, shareholder, director, staff, team member, or anyone otherwise affiliated with my business or me, who is engaged in delivering content on or through this website.
The information provided in this program and any information communicated via the community platform used (i.e. Mighty Networks) is not intended as legal, financial, medical or business advice and should not be used as a substitute for obtaining such advise from a licensed professional. All information provided Is based on the research, knowledge and personal experience of Havilland Creative Group, LLC and should be followed at participant’s discretion.
Media release
By participating in our programs, products and services, and using our program materials, including our Mighty Networks community, you consent to photographs, videos, and/or audio recordings that may be made that may contain you, your voice and/or your likeness. In our sole discretion, we reserve the right to use these photographs, videos, and or/audio recordings and/or any other materials submitted by you to us in connection with your participation in our program, product or services in our current or future programs, products or services, and/or our marketing or promotional efforts, without compensation to you at any time, now or at any time in the future.
When you submit to us or post any comment, photo, image, video or any other submission for use on or through our website, you are granting us, and anyone authorized by us, an unlimited, royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such contributions, in whole or in part, in any manner or medium, now known or developed in the future, for any purpose, and granting us the right to make it part of our current or future programs, products, services and/or program materials. This right includes granting us use or exploitation of proprietary rights or intellectual property rights like copyright, trademark, service mark, trade secrets, patent rights or any other of your intellectual property rights under any relevant jurisdiction without any further permission from you or compensation by us to you.
You also grant us, and anyone authorized by us, the right to identify you as the author of any of your comments, posts, photos, images, videos or other contributions by name, email address, or screen name. You acknowledge that we have the right but not the obligation to use and display any contributions from you of any kind and that we may elect to cease the use and display of any such contributions on our programs, products, services and/or program materials at any time for any reason whatsoever.
Non-disparagement
The parties agree that neither Havilland Creative Group, LLC nor participant will engage in any conduct or communications with a third party, public or private, designed to disparage the other.
Neither participant nor any of participant’s associates, employees or affiliates will directly or indirectly, in any capacity or manner, make, express, transmit speak, write, verbalize or otherwise communicate in any way (or cause, further, assist, solicit, encourage, support or participate in any of the foregoing), any remark, comment, message, information, declaration, communication or other statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory or critical of, or negative toward, the company or any of its programs, products, and services participants, directors, officers, affiliates, subsidiaries, employees, agents or representatives.
Mighty networks Community Guidelines
Participant understands the enrollment fee for this program covers the actual program only and any Mighty Networks group component is purely complementary and company reserves the right to terminate the Mighty Networks group at any time, with or without notice.
The Mighty Networks group is a place where everyone should feel welcome, safe, and secure. The purpose of the group is to connect with, share, and inspire others. Negativity, gossip, and cyber bullying will not be tolerated. Each member should feel safe to share in the group.
You may not copy, steal, or share the content, ideas, strategies, or plans of the members in the group without their permission. You may not contact the other members outside of the group without their permission. Adding members to your email list without their permission is strictly prohibited. Failure to adhere to the terms of use may result in removal from the Mighty Networks group.
Digital Products
All sales of digital products are final and we do not offer any refunds or cancellations. We recommend contacting us if you have any questions before you purchase or for assistance if you experience any issues receiving or downloading our products.
Permissions
You are permitted to use our programs, products, services and program materials as follows:
You may download and/or print program materials for your own personal use in your business.
However, you are not permitted to share, sell, reprint or republish any other of our program materials, including handouts, for resale or mass reproduction purposes for your own business use.
Any trademarks, tag-lines, and logos displayed on program materials are trademarks belonging to us. All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website. Any use including framing, meta tags or other text utilizing these trademarks, or other trademarks displayed, is strictly prohibited without our express writ ten consent, or permission granted herein.
For those trademarks, tag-lines, and logos for which you are granted permission to use, the trademark indicia must be included at all times. Any marketing or promotional tools and/or program, product or service titles or any other title or information of ours bearing the trademark symbols (™) or ® may not be used by you for any reason without our express written permission.
All rights not expressly granted in these terms or any express written license, are reserved by us.
Contact
If there are any questions regarding this privacy policy, you may contact us using the information below.
Havilland Creative Group, LLC
2025 Riverside Dr. Suite 338
Columbus, OH 43221, USA
havilland@havillandmaxwell.com